Lot Logistix

This page explains how to request deletion of your Lot Logistix account (app and website), what data we delete, and what we are legally required to keep. Lot Logistix is operated by SABRONMBC LLC.

Option 1 — Delete from inside the app (fastest)

Open the Lot Logistix app and sign in.
Open Settings. If you rent vehicles, tap Support in the bottom navigation, then Settings. If you manage a fleet, tap More, then Settings.
Scroll to the Account section and tap Delete Account.
Confirm when prompted.

Your account is deleted immediately and you are signed out. This cannot be undone.

Option 2 — Request deletion by email

If you no longer have the app, cannot sign in, or would rather we handle it, email support@lotlogistix.com from the email address on your account, with the subject "Account deletion request".

We verify that the request comes from the account holder before deleting anything. We confirm by email once the deletion is complete, normally within 30 days of the request.

What we delete

When your account is deleted, we permanently remove:

Your account profile — name, email address, phone number, and address
Your login credentials and authentication sessions
Saved payment methods stored with our payment processor
Photos you uploaded, including vehicle, inspection, and damage-report images
Location data associated with your account
App usage and analytics data linked to your user ID
Push-notification tokens for your devices

What we keep, and for how long

Some records cannot be deleted on request because we are legally required to retain them, or because they document a completed transaction between us:

Transaction and payment records — invoices, receipts, and payment history, retained as required by tax and financial record-keeping law (generally up to 7 years).
Signed rental and lease agreements — retained for the life of the agreement and for the period afterward required by Georgia law.
Records relating to an open matter — an active rental, an unpaid balance, an insurance claim, a damage dispute, or a legal matter. These are deleted once the matter closes and the retention periods above have passed.

Retained records are kept only for these purposes, are not used to market to you, and are minimised to what the law requires. Encrypted backups are purged on a rolling 30-day cycle, so residual copies clear within 30 days of deletion.

Deleting specific data instead of your whole account

If you only want certain data removed — for example uploaded photos — email support@lotlogistix.com and tell us what you would like deleted. You do not have to close your account.

Questions